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Amenities and More
- Credit cards
- NFC mobile payments
- LGBTQ+ friendly
- In-store shopping
- In-store pick-up
- Quick visit
- Electronics
Reviews
Jaden was most helpful and very kind. Had to wait a little while to get helped, but that was only because he was busy and making sure all of his clients were being helped and getting what they needed. Highly recommend him helping you when you go to this location.
Went in to upgrade my old phone. Jaden was very helpful and professional. He quizzed me on my family's phone usage and saved me a few bucks on our plan by removing junk that we didn't need. The overall experience was nearly painless - which is highly unusual for this sort of interaction. Give Jaden a raise.
Customer service is top notch!!!!!
I moved back to Idaho Falls about a year ago and have visited this location a few times now. The amazing staff is very, very, friendly and helpful! Every time I stop in with a question or looking to upgrade/change phone or service, I leave a happy man! Please don't call the customer service number, go visit THIS location and skip the time and frustration.
Update to original post. I about fell over when I got my bill today. I was told both of our phones were eligible for $800 on trade. Well, it happened on one but not the other. Then, there are activation fees, upgrade fees and other fees you don't know about because you're signing away on a tablet. Don't buy accessories in this store. Prices are double compared to corporate store. They're a little sneaky about the way they just start loading you up, but it's my fault that I didn't refuse everything and walk out.
Very customer focused team at Victra. Helped with transfer and set up of new phones. Added quality accessories.
Makye was very knowledgeable and professional to work with. Enjoyed working with him. Explained everything quite well.
Every time Ive had an issue or need assistance they are always fast and happy to help. Aldo has always gone above and beyond to make sure im taken care of. His runs a great team!!
Jaden was very clear and knowledgeable about the phone plan we signed up for an the phones he sold us. I was grateful for the relaxed but professional atmosphere, and how every question I had was answered clearly. Even with the time it took, I was comfortable knowing that I was in good hands. Thanks for setting us up for success!
Location
2652 E Sunnyside Rd, Ammon, ID 83406, United States
Hours
-
Monday
09:00 AM - 08:00 PM
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Tuesday
09:00 AM - 08:00 PM
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Wednesday
09:00 AM - 08:00 PM
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Thursday
09:00 AM - 08:00 PM
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Friday
09:00 AM - 08:00 PM
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Saturday
09:00 AM - 07:00 PM
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Sunday
11:00 AM - 05:00 PM
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